Support se thodi mehnat karni padti thi rozana use mein
WFHI ka support service jo main roz try karti rahi during day-to-day use, usmein mixed feelings hain meri. Kabhi kabhi jab main unko phone karti thi kisi chhoti problem ke liye, toh support team kaafi helpful lagti thi aur patiently explain karti thi. Lekin kuch din jab jaldi main thi toh connectivity ya response time delays ki wajah se frustration feel hua tha. Daily communication thoda inconsistent lagta tha, matlab wait time kabhi badh jata aur calls drop bhi ho jati thi. Onboarding ke time jo training mili thi, woh nourishing rahi thi jo shayad mujhe totally ready banane mein help nahi karti thi instantly. Par training ke documents aur software ke automatic updates kaafi regularly milte rahe, jo acha tha. Billing ya invoice process straightforward thi, par kabhi kabhi confusion hoti thi payment confirmations ke baare mein. Samajh mein aaya ki thoda patience rakhna zaruri tha pura setup smoothly chalane ke liye, nahi toh roz thodi extra mehnat zarur karni padti thi ke support se baat karni pade.