Support se thodi ajeeb reaction mila par kuch baat surprising thi
Main expect kar raha tha ki support team se direct aur timely responses milenge, aur overall wo process kuch had tak waisa hi tha. Main ne dekha ki jab main telephonic support ko contact karta tha, to unke jawab milte the, par sometimes delay bhi ho jaata tha. Ye thoda surprising raha kyunki main thoda zyada prompt assistance ki umeed kar raha tha. Signing up, invoicing, aur payment ke steps smooth the, koi dikkat nahi aayi unme. Software mein database feature theek tha, mujhe wo enjoy raha. Lekin support mein kuch responses straightforward the, toh wo achha laga. Dialer tools bhi kaam karte hain but mujhe lagta hai ki support ki response timings better ho sakti hain agar zyadatar log jo beginner hain unko help karni hai. Isliye mujhe mixed feeling rahe support ke baare mein ki wo fully efficient hain ya nahi, par mujhe unka proper kaam karna good laga.