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WFHI review

Support se thoda zyada ummeed thi, par mila kam hi

2 out of 52 of 5Verified customerSupport and communication

Support se thoda zyada ummeed thi, par mila kam hi

Mujhe laga tha ki jab mujhe help ki zarurat hogi, toh support team turant accessible hogi aur har issue ko efficiently solve karegi. Par jo maine dekha, woh utna accha nahi tha. Jab maine call kiya toh response slow mila, matlab ek dum se samajh nahi paye mere detailed queries ko. Kuch jagah pe toh mujhe second time repeat karna pada apni problem, jo thoda frustrating tha. Lekin main yeh maanta hoon ki telephonic support ka courtesy thoda achha tha aur patience bhi dikhaya gaya during interaction. Agla time main shayad phir unki madad loon, par mujhe lagta hai main apne aap se bhi koshish karta rahunga before contacting them, kyunki support jitni smooth expected thi, utni nahi thi. So, pura experience thoda disappointing raha, especially jab main kuch critical settings adjust karne ki koshish kar raha tha. Overall, ek do cheezein theek thi, par main zyada ummeed nahi rakhunga agle baar.

Ankit TalwarTripura, IndiaExperience: Published:
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