Support se thoda zyada ummeed thi, but khud karna pada jyada
Main WFHI ke support se ummeed karti thi ki training aur onboarding ke dauraan mujhe proper guidance milegi, par mujhe zyada cheezein khud hi figure out karni padi. Sign-up process aur invoicing kaafi straightforward tha, lekin jab calling tools mein kuch technical dikkat aayi, toh mujhe documentation par hi rely karna pada. Telephonic support milna mushkil tha, kabhi response time lamba tha aur kabhi mujhe kisi specific feature ke bare mein detail nahi mile jo mere liye important tha. Software ka automatic update feature thoda confusing laga kyunki kuch updates ne workflow ko temporarily disrupt kar diya. Database feature mein integration theek tha par uski setting ke liye bhi mujhe trial and error karna pada. Overall, mujhe lagta hai ki support thoda proactive ho sakta tha. Training sessions theek thak the, par agar start se zyada handholding di jati, toh experience behtar hota.