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WFHI review

Support se thoda zyada self-work karna pada

2 out of 52 of 5Verified customerSupport and communication

Support se thoda zyada self-work karna pada

Main WFHI ke support system ko lekar mixed feelings mein hoon. Ek taraf main unke efforts ko appreciate karta hoon, ki wo maujood hain aur phone par reach bhi karte hain. Lekin doosri taraf, mujhe practice mein kaafi cheezein khud samajhni padti hain aur bahut baar mujhe solutions apne aap dhundhne padte hain. Training ki taraf thodi clarity thi, par jab koi nayi complication aati hai toh support team se zyada madad aane se pehle mujhe apne taraf se research karni padti hai. Dialer tool me koi ajeeb glitch aayi thi, aur automatic updates ke baad software mein changes samajhna bhi challenging tha. Mujhe lagta hai support ko proactive approach dikhani chahiye, aur shayad thoda zyada guidance dena chahiye jab user stuck ho. Payment aur sign-up process thoda straightforward tha, isme koi issue nahi aaya, jo ek positive cheez thi. Overall, agar main apne dost se kuch kehna chahun toh itna hi bolunga ki support thoda aur accessible hona chahiye tha, warna software achha hai.

Darshan BalakrishnanOdisha, IndiaExperience: Published:
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