Support se thoda zyada khud ko figure out karna pada, surprisingly
Main initially soch raha tha ki support thoda zyada easy aur straightforward hoga, but reality mein mujhe bahut si cheezein khud se figure out karni padi. Jab maine pehli baar call kiya to basic queries ka response theek tha, par jab advanced features aur dialer integration ki baat aayi, to support ki taraf se poore solutions milne mein thoda time gaya. Emails ke jawaab expect kiye the jyada detailed, par unme kabhi kabhi clear guidance ki kami thi. Training session kaafi detailed tha, par phir bhi mujhe database ko apne workflow ke hisaab se customize karne mein kuch difficulties aayi jiske liye mujhe khud trial and error karna pada. Sign up aur payment process simple thi, usme koi problem nahi aayi. Mujhe laga ki yeh thoda surprising hai ki itni achi training material ke baad bhi mujhe itna khud se effort lagana para. Yeh overall experience mein thoda difference laata hai, par main kahunga ki phir bhi system scalable aur helpful hai, bas support ko thoda aur proactive hona chahiye.