Support se thoda surprise hua, such a mix
Mujhe laga tha ki onboarding simple rahega, par support se baat karte waqt thoda confused feel kiya main. Setup mein kaafi cheezein one-off thi, like sign-up aur initial training, jo acche se samjhaaya gaya tha. Par jab continuous support ki baat ayi, toh mujhe thoda ajeeb laga ki har baar same cheez repeat karni padh rahi thi. Mujhe toh lagta hai ki ongoing support thoda better ho sakta tha, especially jab database aur calling tools ke baaray mein baat karte hain. In cheezon ko samajhne ke liye multiple calls karni padi, par jo telephonic assistance mila, wo theek tha, kam se kam enquiry respond hua. Software updates bhi thoda confusing lage, kabhi kabhi automatically update hone ke baad menu mein chhote changes aa jaate hain jisse adjust karna padta hai. Overall, main toh yeh kahungi ki support team ne achhi koshish ki, par mujhe lagta hai unka system thoda streamlined ho sakta hai for ongoing queries. Toh zyada help chahiye hogi shayad next time bhi, par shukriya fir bhi.