Support se thoda surprise hua, par help ki kami bhi dekhne ko mili
Mujhe laga tha support aur communication zyada aasaan hoga, par joh experience raha woh thoda alag tha. Sabse badi dikkat yeh thi ki jab main software use kar rahi thi toh mujhe required information milna mushkil hua. Search tool itna intuitive nahi laga mujhe, aur kai baar mere query ke results bahut confusing the. Lekin ek positive point tha ki kuch important updates automatically aate rahe, jo software ko thoda easy banate hain. Phir bhi, main support team ko baar-baar call kar kar thodi pareshani mehsoos kar rahi thi kyunki response time thoda slow lagta tha. Onboarding ke process me thodi clarity chahiye thi, kyunki mujhe lagta hai naye users ke liye yeh thoda cumbersome ho sakta hai. Overall, mujhe laga yeh thoda better ho sakta tha, khud ki koshish zyada lagti rahi jo thodi frustrating thi.