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WFHI review

Support se thoda missing laga jo ongoing help tha zaroori

3 out of 53 of 5Verified customerSupport and communication

Support se thoda missing laga jo ongoing help tha zaroori

Setup ke dauran maine dekha ki WFHI ka initial support kaafi accha tha, specially jab maine software aur dialer ko first time integrate kiya tha. Lekin baad mein, jab mujhe thoda aur detailed help chahiye thi to wo thoda kam mila. One-off setup mein toh cheeze clear thi, har step pe guidance milti thi, par ongoing queries ke liye support itna prompt nahin tha jitna main expect karti thi. Kabhi kabhi lagta tha ki mujhe khud se zyada search karna padega ya apni taraf se solve karna padega problems ko. Jo automatic updates aate rehte hain, wo software ko updated rakhte hain par user queries pe direct zyada focus nahi dikhaya gaya. Mujhe lagta hai agar thoda zyada continuous support milta toh experience aur better hota, par overall itna bhi nahi ki main completely satisfied nahin hoon.

Meghna Prabha GhoshKerala, IndiaExperience: Published:
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