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WFHI review

support se thoda hi help mili

2 out of 52 of 5Verified purchaseSupport and communication

support se thoda hi help mili

Support se baat karte waqt mujhe laga ki koi help toh mil rahi hai, par generally confidence nahi aaya ki wo meri sari problems solve karenge. Chat karne mein thoda time lagta tha, aur kabhi call k liye wait bhi karna padta tha. Ek baar dialer related issue tha jisme support ne clear solution diya, wo thik laga, bas wahi ek acha experience tha. Baki baar lagta tha ki zyada samajh nahi pa rahe the meri problem ko ya phir unka jo process hai wo complicated lagta hai. Phone pe communication bhi thoda casual tha, matlab aisi koi urgency feel nahi hui ki ye serious hai. Overall toh mujhe aisa laga ki agar main jaldi problem solve karwana chahti toh thoda frustration zyada hota, par ek part jisme help mila wo acha tha. Mujhe laga ki agar ye part improve ho jaye toh kaafi difference padega. Bas yehi kafi important laga mujhe, baki sab thoda average tha.

Lavanya ZachariahDelhi, IndiaExperience: Published:
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