2 out of 52 of 5Unverified experienceSupport and communication
Support se thoda disappoint hoon, fir bhi try karungi dobara
Mujhe laga tha support schedule better raise karegi, par lagta hai ki roz ke sawaalon ke liye response thoda late milta hai, jo frustrating tha. Pehli baar contact karne mein toh theek kya tha, par jab daily queries badhne lagi, toh unka reply time inconsistent tha. Kabhi lagta tha ki poora system thoda overwhelmed hai, aur mujhe multiple touches karne padte the before koi solution milta. Training sessions theek thi, aur software updated rahta tha automatically, jo positive cheezein hain. Billing aur payment process hassle-free tha, koi dikkat nahi hui usmein. Lekin overall, agar mujhe phir se choose karna ho, toh shayad thoda sochungi kyunki jo support mila wo expectations se thoda neeche tha.