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WFHI review

Support se thoda bekaar laga, thoda better ho sakta tha

2 out of 52 of 5Unverified experienceSupport and communication

Support se thoda bekaar laga, thoda better ho sakta tha

Mujhe initially laga support thoda helpful hoga, par communication mein thodi pareshaani hui. Jab bhi main phone ke through support ko call karti thi, response slow hota tha aur kabhi kabhi mujhe apni baat repeat karni padti thi. Yeh thoda frustrating tha jab main jaldi solution chah rahi thi. Training aur onboarding process theek tha, lekin jab technical issues aaye to lag raha tha ki support clear guidance nahi de raha hai. Overall, main itni confident nahi thi ke ye software aage bhi bina kisi dikkhat ke smoothly chalega. Par haan, ek cheez jo main appreciate karti hoon wo tha ki updates automatic the aur kisi tarah disturbance nahi hua unki wajah se. Shayad future mein support thoda improve karega tab confidence badhega. Abhi ke liye thoda mixed feeling hai.

Shilpa MaheshwariKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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