Support se thoda ajeeb laga, kabhi help milti thi toh kabhi nahi
Main soch rahi thi ki support system acha hoga par mujhe thoda ajeeb laga ki jab main problem report kar rahi thi, toh response kabhi aata tha toh kabhi nahi. Kabhi lagta tha ki support team engaged hai, par phir wo suddenly disappear ho jati thi. Jo call back ka promise tha, wo bhi delay ho jata tha, is wajah se kaam ruk jata tha. Mujhe lagta hai ki jab aap log paid service dete ho toh consistency honi chahiye. Baaki software ka dialer tha, database feature thik tha par jab kuch galat hua toh us time support ka wait karna difficult hota hai. Automatic updates kabhi kabhi features ko improve karte hain, par support ka lack accha impression nahi chhodta. Agar support thoda zyada reliable hota, toh main jyada confident feel karti. Overall, ek ajeeb experience raha, par kayi baar help milne ki wajah se main comments better rakh rahi hoon.