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WFHI review

Support se surprisingly kam help mili jo expect nahi ki thi

2 out of 52 of 5Unverified experienceSupport and communication

Support se surprisingly kam help mili jo expect nahi ki thi

Meri final conclusion yeh hai ki agla time mujhe shayad support team se madad phir se lena mushkil hoga kyunki unka jawaab dene ka tareeka mujhe surprise kiya. Jab maine apna dialer setup karne ke liye contact kiya, toh response time lamba tha aur kabhi kabhi confusion bhi hua ki kis step par kya karna hai. Training kaafi detailed thi par practical problems me support ke jawab se main thoda disappointed rahi. Database feature me kuch queries ke liye help line thoda unclear thi, jis se problem solve karne me time laga. Sign-up process theek tha lekin telephonic assistance efficient nahi lagti thi. Mujhe lagta hai ki support ko thoda aur user friendly aur clear communication develop karna chahiye taki log easily next baar bhi trust kar sake. Automatic updates theek kaam karte hain ye maanne ko tayaar hoon, bas unki madad kis tarah milti hai usme thoda sudhaar hona chahiye.

Sudha BhagatNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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