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WFHI review

Support se support milne mein hi der ho gayi

1 out of 51 of 5Verified purchaseSales and pre-purchase

Support se support milne mein hi der ho gayi

Woh software purchase karne ke baad, jab kuch problems aayi toh support se pura frustration hua. Pehle toh samajh nahi aaya ki kaunse step mein galti ho rahi hai dialer ke setup mein. Support team ko contact kiya, par reply aane mein kaafi der ho gayi, matlab baar-baar call karna pada. Training material bhi kuch adhura laga, jo problem samjha nahi paaya. Automatic updates se kuch features disable ho gaye, aur batane pe kaha ki wait karo, fix kar rahe hain. Database feature use karne mein bhi dikkat thi lekin koi jaldi solution nahi mila. Payment aur invoicing process thoda complex tha, jo time bore karta raha. Overall, itna slow progress dekhkar main thak gaya tha aur laga ki ye software mere liye sahi nahi hai. Shayad doosre options better hon.

Shubham RautDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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