Support se shuruaat thodi slow thi
Starting with the support and communication part, mujhe lagta hai ki itna jaldi response nahi mila jitna expect kar rahi thi. Main sign-up ke baad training ke liye ready thi but support team se baat karne mein kaafi time laga, aur unka response time bhi consistent nahi tha. Yeh delay mujhe thoda frustrating laga kyunki main turant software setup karna chahti thi. Jo cheez thik thi, woh yeh ki jab support mila toh queries ka jawab usually clear aur sahi tha, misunderstanding nahi thi zyada. Lekin overall, onboarding process mein delays ne mera motivation thoda kam kar diya. Agar timely assistance milti toh shayad experience zyada smooth hota. Communication mein consistency honi chahiye, especially jab koi naye user start karta hai, tabhi wo jaldi aur efficiently workflow ko samajh pata hai. Bas yeh hi ek chiz thi jo thik chali, baaki sab thoda slow aur thoda confusing tha.