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Support se samajhne mein thoda waqt laga par manage ho gaya

3 out of 53 of 5Unverified experienceSupport and communication

Support se samajhne mein thoda waqt laga par manage ho gaya

Main shuru mein soch rahi thi ki support turant milega aur sab kuch easy hoga, par thoda samay laga mujhe sab check karne mein, especially jab maine call kiya tha dialer ke technical issue ko lekar. Us waqt mujhe khud se kaafi cheezein samajhni padi thi kyunki turant phone pe guide karne wala banda nahi mila. Thoda wait karne ke baad hi support mila, jahan mujhe step-by-step bataya gaya ki kya karna hai. Training sessions theek the, par unka time fix hone mein thoda time laga. Database setup karte waqt bhi mujhe accha lagta agar kahin pe thoda aur guidance hota toh mushkil kam ho jati. Payment aur invoice process clear thi, usme koi dikkat nahi thi. Overall, main yeh kahungi ki support thoda slow tha aur mujhe khud zyada kaam karna pada, lekin sab manage kar liya maine iske baad. Yeh time lene wali cheez thi, par sahi raha.

Sonia KrishnanSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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