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WFHI review

Support se response theek tha par updates late mile

2 out of 52 of 5Unverified experienceSupport and communication

Support se response theek tha par updates late mile

Maine WFHI ka support team se contact kiya jab mujhe software ke dialer me kuch problem aayi thi. Wo log formally polite the aur thodi madad ki, jo ki accha laga. Lekin mujhe lagta tha ki response time zyada fast hoga; kabhi-kabhi to thoda wait karna padta tha call drop hone ya update na milne ki wajah se. Jo priority assistance mili, usme thoda improvement chahiye, kyunki urgent queries me delay frustrating hota tha. Saath hi database feature ka integration thoda confusing tha mere liye, mujhe zyada samajhna pada ki kaise data save aur update hota hai. Onboarding process thoda simple hona chahiye tha, jisme zyada step-by-step guide di jati. Lekin auto updates theek se kaam karte rahe, isme koi dikkat nahi aayi. Payment aur sign-up me koi problem nahi thi, easy thi. Overall, mujhe lagta hai ki agar support aur communication thoda aur responsive hone lagti toh experience better hota. Phir bhi main ye maan sakti hoon ke software ke calling tools useful the basic kaam ke liye, par communication me gap tha jo thoda improve hona chahiye.

Rajani KhannaSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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