Support se pata nahi mila kya chahiye, na hi asaani thi
Jab mujhe pehli baar support se baat karni thi, toh main use karte waqt kuch cheezein dhundh raha tha. Ek particular moment yaad hai jab maine call dialer ke feature ko samajhna chaha, toh support se clarity nahi mili acchi. Woh call pe mujhe lagta tha ki they were not prepared to answer specific questions, bas general baatein ho rahi thi. Baaki support experience kaafi vague raha, kabhi toh lage ki mujhe documentation par rely karna padega kyunki support ke paas accurately jo chahiye tha woh available nahi tha. Poora process mujhe kaafi frustrating laga, kyunki har baar support tak pahuchna easy nahi tha aur jab pahucha bhi toh solutions itne clear nahi the. Maza ki baat yeh hai ki ek baar ek agent ne toh thoda patiently mera doubt clarify kiya tha, jo main deta hun ek positive point ki tarah. Lekin overall, final verdict yeh hai ki support se mukabla karna utna asaan nahi tha aur jo information mujhe chaiye thi, woh mujhe timely aur sahi tarah se nahi mili.