support se nahi mila jo maine expectation rakhi thi
Main software setup karne ki koshish kar rahi thi aur support team ko phone kiya tha. Mujhe laga tha ki wo steps jaise hi mai puchungi, logically ek ke baad ek clear kar denge, par wahi I.e. Communication flow thoda out of order laga. Mujhe baar baar wahi information deni padti thi, aur unka process samajh nahi aya ki sabse pehle kya karna chahiye. Training sessions bhi itne systematically plan nahi hua jise main expect kar rahi thi. Thoda disappointment ya frustration hui kyunki mujhe laga tha ke telephonic support thoda zyada organised aur efficient hoga. Sab kuch wait karte karte complicated ho gaya tha. Yeh bhi laga ki support team kaise priority assistance nahi de rahi thi, specially jab main thodi jadui advice chaahti thi setup ke time par. Overall, mujhe lagta hai ki ye process better synchronous ho sakti thi, taki users ke samay ki respect ki jaaye.