Support se mujhe zyada expectations thi, par mile kuch thik-thak
Maine socha tha support thoda zyada quick response karega, especially jab mujhe ek din software mein kuch glitch dikh raha tha jo dialer sahi se call nahi kar raha tha. Phone pe baat ki, aur ek shaks ne guide kiya fix karne ke liye, jo ki helpful tha. Lekin, baaki jo training materials diye the, usmein problems ka solution utna clear nahi tha, toh thoda confuse kar rahi thi process ke dauraan. Onboarding ke time bhi thoda issue aaya jab database feature ko integrate karne ki koshish ki, par support team ne calm rehte hue try kiya samjhane mein, toh wo accha laga. Overall, mujhe laga ki support system thoda aur proactive ho sakta hai, especially jab technical issues hoti hain. Lekin, jo interaction hua, wo respectful and genuine tha, jo appreciate kiya ja sakta hai. Toh expectation aur actual experience ke beech kuch fark mila, jahan kuch kaam kiya aur kuch reh gaya.