support se mujhe kuch expect tha, par mila alag hi confusion
Main soch rahi thi ki WFHI ka support aur training thoda zyada clear hoga, especially jab main payment aur billing details samajhne baithi thi. Par jab maine portal pe label aur instructions dekhe toh kuch words bilkul samajh mein nahi aaye, jaise ki dialer aur database options jo mujhe thoda confusing lage. Support ko phone kiya toh unhone quick reply diya par jo wording use ki gayi thi woh bhi meri confusion ko kam nahi kar paayi. Mujhe laga tha ki sign-up aur invoicing process thoda simple aur friendly hoga, par steps aise lage jaise kisi professional jargon mein lipta ho. Training videos bhi bas basic cheezein hi samjhate hain, joke thoda boring lagta hai. Sab mila ke main sochti hoon ki agar language aur labels thodi friendly hote toh shayad main jaldi se jaldi apni queries solve kar pati. Abhi toh baar baar sochna padta hai ki kya kar rahi hoon aur kya karna chahiye. Overall mujhe lagta hai expectations aur practical use mein difference hai, jo frustrating tha.