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WFHI review

Support se milne wala final result tha sabse important

3 out of 53 of 5Verified purchaseSupport and communication

Support se milne wala final result tha sabse important

Jab maine pehli baar WFHI ke telephonic support ko call kiya toh mujhe laga ki response time thoda slow hai, lekin baad mein support team ne queries ka jawab dena shuru kiya, toh main generally satisfied thi. Kuch calls mein mujhe wait karna pada, par jab baat support reps se hui toh unhone patience se mere sawalon ka jawab diya. Jo software updates hain, woh regularly aate rahe, jisse system stable bana raha, lekin kabhi-kabhi update ke baad mujhe manual intervention karni padti thi. Support team ki taraf se solution milne mein thoda time laga, par woh constructive tha aur mujhe pata chala ki mere workflow ke liye kya best chal sakta hai. Calling tools aur database integration ki samasya kabhi-kabhi hoti thi, jiske liye support logon ko baar-baar inform karna pada. Aggregate outcome yeh raha ki mera kaam rukha nahi, lekin support se milne wali madad mein consistency kaafi had tak thi. Toh main is point tak pahunchi ki software stable hai, par support response mein kabhi kabhi variations rehte hain.

Ranjana KapoorBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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