Support se milke kuch cheezein sahi hui, par sab nahi
Aapki team se baat karna theek tha, quickly respond kar dete hain jab simple issues hote hain, phone pe baat karna convenient tha. Par jab complex problems hain, toh reply thoda slow aur confusing lagta tha, sometimes mujhe lagta tha ke mere question poore tarah samajh nahi aaye. Training ke dauraan aur onboarding mein bhi yeh mix tha, kabhi lagta tha ke process smooth chalega, par phir koi chota glitch aajata tha jo frustration badha deta tha. Automatic updates se kaafi help mili, lekin kabhi-kabhi naye features ke baare mein clear communication nahi thi. Overall, outcome theek raha aur basic needs fulfill hui, lekin company ko communication aur thoda improve karna hoga agar wo better user experience dena chahta hai. Iss sab ke bawajood main yeh keh sakta hoon ke yeh ek decent service hai, bas thodi aur polish chahiye.