Support se mila thoda wait aur repetition, but general experience theek tha
Jab maine pehli baar telephonic support call ki, to response mila, lekin mujhe thoda wait karna pada. Jab main apni queries samjhata, kabhi kabhi support ko woh poori tarah repeat karni padti thi, jo mujhe lagta thoda time barbaad karne wala thaa. Lekin overall, baad mein solution mil gaya aur unhone mujhe updates ke baren mein acche se bataya, jo mere workflow ke liye zaruri tha. Kuch baar toh mujhe lagaa ki support team ko mera issue pehle se samajhna chahiye tha, taaki baar baar repeat na karna pade. Lekin platform ka jo training aur software dashboard tha, wo generally sahi tha aur mujhe turant access mil gaya. Mera verdict hai ki support thoda improve ho sakta hai, par software aur training points kehne layak hain. Thodi improvements ke saath, main firse is service ko consider kar sakta hoon.