Support se mila mixed response, jaise dost ko bataun toh
Main software use karte hue support ke bare mein thoda mixed feel kar rahi hoon. Jab mujhe onboarding aur dialer setup mein help chahiye thi, toh team kaafi friendly aur available thi, jisse kaam thoda asaan ho gaya. Lekin jab database update ke baad kuch features properly kaam nahi kar pa rahe the, toh mujhe required detailed guidance nahi mila, aur mujhe apni taraf se kaafi search karni padi for answers. Website par documentation thi, par itni clear nahi thi jitni expectation thi. Jo telephonic support mila uska response time accha tha, par jab complex queries thi toh lagta tha ki wo jaldi jaldi call close karna chahte the. Overall, yeh experience aisa raha ki support se madad toh mila, par itni smooth journey nahi thi jitni ek baar mein sochti thi. Lekin fir bhi yeh product continue karne layak lagta hai kyunki base software features theek hain, aur agar support improve hota hai toh baat banti hai.