Support se mila mixed experience par ek cheez acchi lagi
Mujhe telephonic support se mixed feelings hai. Jab maine unko call kiya toh initial response thoda slow tha, jisse mujhe laga shayad mujhe zyada wait karna padega. Lekin jab finally baat hui, toh jo person samjha raha tha wo kaafi patient tha aur logically mujhe guide kar raha tha. Yeh baat mujhe achhi lagi ki unka approach assistance dene ka sachmuch helpful tha, aur unka dialer aur database features ke baare me explanation clear tha. Doosri taraf, mujhe lagta hai ki agar support team thoda proactive hoti aur automatic updates ke baare me jyada timely inform karti, toh main zyada confident feel karti. Payment aur invoicing ka jo process tha, wo samajhna thoda mushkil tha, par unhone clarity dene ki koshish ki. Overall, mujhe lagta hai ki WFHI ki support team pakka hai reasonable level par, par thoda aur improvement hoga toh main fully satisfied feel karungi. Lekin wo patience jo unhone dikhaya, wo alag tha, isliye ye point main highlight karna chahungi.