5 out of 55 of 5Verified purchaseSupport and communication
Support se mila exactly wo jo chahiye tha
Mujhe thoda doubt tha ki telephonic support sach mein waisa helpful hoga ya nahi, kyun ki main aise tools mein nayi thi. Pehle se mila jo expectation tha, usme thoda wait karna pada kabhi kabhi, par overall jab bhi call kiya toh support team ne clearly aur patiently samjhaya. Kabhi lagta tha ki concerned nahi hai, par jaise-jaise baat aage badhi, mujhe lagne laga ki woh log sach mein meri problem ko samajh rahe hain. Yeh outreach aur communication ke beech ek achha balance banata hai software. Jo bhi queries aayi, vo handle hui, toh main kahungi ki outcome accha hi raha. Thoda aur proactive support ho toh aur achha lagega, par haan abhi ke liye satisfaction thi.