1 out of 51 of 5Unverified experienceSupport and communication
Support se kuch zyada madad nahin mili
Mujhe lag raha tha ki main sign-up aur payment process easily handle kar lunga, par support se meri expectations poori nahi hui. Jab maine call kiya toh response time theek tha, lekin help jo mili woh itni effective nahi thi. Labels aur wording bhi confusing lagi, jisse samajhna mushkil ho gaya tha ki kaunse feature kab aur kaise use karna hai. Aage bhi jab mujhe phir se support ki zarurat padegi, toh main soch raha hoon ki shayad wahi frustrations dobara face karne pad sakte hain. Mujhe laga tha ki better guidance milegi, par experience se pata chala ki frustration zyada hi thi iss process mein.