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WFHI review

Support se kuch khas output nahi mila

2 out of 52 of 5Verified purchaseSupport and communication

Support se kuch khas output nahi mila

Maine WFHI ko call kiya jab mujhe training aur software ke kuch features samajhne the. Lekin mujhe laga steps thode ajeeb tareeke se diye gaye the, matlab support team ne clarity ke saath order follow nahi kiya. Pehle ek cheez samjhayi, phir uske baad ussi cheez ko dubara alag tareeke se explain kiya ja raha tha, jo ki confusing tha. Maine dialer aur database feature ke baare mein pucha, par jab main specific questions pucha, toh unko clearly answer dena mushkil lag raha tha. Support waale polite the, koi galat baat nahi, lekin logic thoda weak tha in jo woh follow kar rahe the. Achi baat ye rahi ki mujhe invoice aur payment process mein koi problem nahi hui, woh straightforward tha. Lekin poora communication aisa tha jaise ek step baad doosra aur samajh nahi aa raha ki next step kya hai. Mujhe lagta hai agar step wise ek proper flow follow kiya jaata toh zyada faayda hota, abhi toh bas confusion hi badi hui hai. Talking about calling tools, unka dialer kaam toh sahi kiya, but communication mein clarity honi chahiye thi.

Ravi CherianDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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