Support se kuch kami thi par overall badiya laga
Maine WFHI ke software use karne ke dauran support team se kaafi baatein ki thi, aur mujhe lagta hai ki unka communication kaafi theek tha. Jo doubts the, unka jawab mil gaya, lekin kabhi-kabhi thoda wait karna padta tha. Training ka jo flow tha, wo clear tha, aur onboarding mein koi major problem nahi aayi. Dialer feature ne calling mein asaani di, database bhi accha integrated tha. Lekin mujhe lagta hai thodi aur proactive guidance milti toh confidence aur badhta. Automatic updates kaafi smooth the, aur iska feedback dene ka option bhi acha hai. Invoicing aur payment process straightforward tha, par sign-up thoda zyada steps wala laga, shayad ise simplify karna better ho. Telephonic support ne timely help di, par kabhi kabhi lagta tha thoda personalized touch missing hai, jisse customer ko zyada assured feel ho. Overall, software aur training dono se main satisfied hoon; bas ye chhoti chhoti cheezein agar improve hongi toh experience aur behtar ho sakta hai. Confidence level acha tha akhir tak, par support mein thodi aur clarity chahiye thi, warna sab theek-thak tha.