2 out of 52 of 5Verified purchaseSupport and communication
Support se kuch faida hua par zyadatar dikkat hi rahi
Setup ke dauran support team ke communication mein clarity nahi thi, aur lagta tha ki woh sirf ek baar ki madad dene wale hain. Jab initial onboarding ho gaya toh baad mein agar koi issue aaya toh unka response slow tha, aur baar-baar baat karne par bhi solution clear nahi hua. Dialer aur calling tools setup karna toh thik tha, par database mein customization requests par support theek se samajh nahi paaya. Mujhe laga tha continuous help milegi, par zyadatar samay support khaali aur formal rehta tha. Jo automatic updates the, woh theek se install ho gaye par support follow-up nahi kiya. Overall, setup to complete hua par baad mein support kaafi disappointing tha.