Support se kuch bhi help nahi mili yaar
Maine socha tha ki support team thoda helpful rahegi jaise ki woh promise karte hain, par mera experience kuch alag raha. Jab dialing tools me problem aayi toh maine support ko phone kiya, lekin response itna slow aur unclear tha ki meri problem ab tak solve nahi hui. Maine socha kisi ko bataunga toh situation easy ho jayegi par unka poora process kuch aise tha jaise main apni baat kisi robot se kar raha hoon jo nahi samajhta. Main confident nahi tha ki mera issue kisi din clear hoga. Billing aur payment process straightforward tha, par is support ke bina software chalana mushkil ho raha tha. Support se mujhe lag raha tha jaise main khud ki help par dependent hoon aur mera kabhi koi solution nahi milega. Isliye main yehi kahunga ki agar aapko confident support nahi milta toh shayad ye software aapke liye sahi nahi hai, mera toh bahut frustration hui is entire setup se.