Support se jyada faida nahi mila
Main software use kar rahi thi pure hafton tak aur mujhe laga ki support team se zyada madad nahi mili. Daily usage mein problems aati rahi, jaise ki dialer kabhi hang karta tha ya database response slow hota tha. Training session ke baad lagta tha main sab samajh gayi hoon, lekin jab real calls karne lagi toh confusion hua ki kaise database se correct contact uthaoon. Support team se baat karna mushkil tha kyunki response consistently slow tha, aur har baar mujhe ek hi baat repeat karni padti thi. Onboarding process achhi thi, invoice mil gaya easily lekin uske baad software mein improvements nahi nazar aaye. Automatic updates toh hote rahe but unka koi noticeable farak nahi pada mere daily workflow pe. Khair, ek cheez jo main maanungi woh yeh hai ki sign up aur payment process straight forward tha, koi dikkat nahi aayi ismein. Lekin software ka daily use experience utna productive nahi raha jitna maine socha tha. Isliye main zyada rating nahi de sakti, kyunki yeh software mere liye utna kaam ka nahi tha jitna bataya gaya tha.