Support se jyada communication aur samajh hona chahiye tha
Maine WFHI ke customer support ko kaafi baar call kiya par mujhe poora confidence nahi mila ki meri problem ko samajh ke turant resolve kar denge. Jab ek baar dialer mein issue aaya, toh wait karna pada connection establish hone mein, aur support wale ne basic solution diye jo mujhe kuch samajh nahi aaye. Unhone follow-up calls ki facility toh di lekin mujhe lag raha tha ki clarity thodi kam hai unke explanations mein. Main soch raha tha shayad training mein thoda aur detailed guide ho jaata toh support calls avoid ho sakte the. Lack of clear communication thoda frustrating tha kyunki jab remote workflow pe depend ho toh har delay problem create karta hai. Overall, support team ki approach achi thi par mujhe lag raha tha ki uss din thoda aur patience aur samajh chahiye thi. End mein thoda unsure tha ki pure process smooth hoga ki nahi.