Support se jo laga tha, mila thoda alag par accha tha
Mujhe laga tha ki jab zarurat padegi toh support team se baat karna simple hoga aur jaldi madad milegi. Ek baar jab mujhe dialer setup mein dikkat ayi, toh support ne araam se samjhaaya aur ekdum patience ke saath help kiya tha. Baaki, general communication thodi si slow lagi, kabhi kabhi reply mein delay ho jata tha. Lekin ek baar jab unse baat hui, toh real me confidence mila ki agle baar bhi zarurat par madad milegi. Training se lekar onboarding tak process thoda lengthy tha par agar support aise hi assist karta raha toh problem nahi hogi. Overall, mai kahunga ki thoda aur tezi se reply karte toh aur accha hota, par jo support mila usse ek achhi feel hui. Aise moments pe lagta hai ki company apne users ke liye serious hai. Next time agar kabhi zarurat padi toh mujhe lagta hai main definitely call karunga kyunki convenience ke liye ye service sahi hai, bas thoda aur improvement chahiye overall communication mein.