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Support se jo expect kiya tha usse better hai lekin kuch kami hai

4 out of 54 of 5Unverified experienceSupport and communication

Support se jo expect kiya tha usse better hai lekin kuch kami hai

Main din bhar software use kar raha hoon aur support kaafi responsive tha, jo mere liye sabse important baat thi. Pehli baar jab jimmedari uthaayi thi, tab unki telephonic assistance mein thoda sa delay aaya tha, lekin jaise jaise din badhte gaye, unka communication definitely improve hua hai. Jo daily doubts uthte the, unka solution milta tha jaldi aur woh assistance humein kaafi help karta tha. Par ek chhoti si problem thi ki kabhi kabhi unki clarity thodi kam lagti thi, jab complex queries hoti thi toh solutions thoda generic lagte the jo specifically meri problem ko address nahi karta tha. Dailers ka use bhi kafi smooth tha aur calls lagane mein koi bahut zyada dikkat nahi aayi, par jab bhi mujhe technical training ke baare mein poochna hota, toh lagta ki thoda aur detail chahiye tha. Overall, main support aur communication ko leke satisfied hoon aur yeh mera expectation set kar deta hai ki aane wale dino mein mujhe help milegi jab mujhe zarurat padegi, bas kuch chhoti cheezein improve karni hongi.

Arnav ChaturvediTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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