Support se jo expect kiya tha, kuch zyada hi mila
Mujhe pehle bhi remote software ke support systems ka experience raha hai aur main soch raha tha ke yahan bhi shayad waise hi rahega. Par WFHI ka telephonic support thoda different tha; voh zyada patient aur detail mein samjhate hain. Kabhi kabhi jab doubt hota tha dialer ya training ke modules ke baare mein, toh phone par clarify karna kaafi asaan raha. Pehle jahan main work karta tha, support thoda rushed aur formal hota tha, matlab zyada baat nahi karte they, bas jaldi problem solve karne ka try karte they. Yahan mein feel karta hoon ki unke pas actual interest hota hai user ko samjhane ka. Email se zyada faida hua hai phone call support mein, aur priority assistance ke under ye aur bhi better lagta hai. Mera expectation modest tha, thoda help milegi bas, par jo mila woh kaafi comprehensive aur accessible tha. Aise lagta hai ki wo log apne software aur training ke sath really involved hain, jo competitive edge deta hai in comparison to jo pehle maine dekha tha.