Support se itni pareshani kabhi nahi hui
Main bahut serious ho kar software purchase kiya tha soch kar ki support help karega technical problems solve karne mein, par experience bilkul kharab raha. Support team phone uthati nahi thi, ya phone uthate bhi to samajhte hi nahi meri problem ko. Bar bar call karna padta tha, aur jab baat hoti thi toh delay ke saath solution ya answer milta tha jo mere liye frustrating tha. Training session ke baad bhi jab dialer mein issue aaya toh koi clear guidance nahi mili, database mein data entry karne mein bhi dikkat hoti rahi par support bas generic jawaab deta raha. Payment process streamline nahi tha, invoice bhi confusion create karta tha. Automatic updates ne aur bhi dikkat badhai kyunki software baar baar crash karta aur support se koi effective help nahi mili usme. Mujhe laga tha ki professional level ki help milegi, par yahan toh bas time waste hua. Agar aapko quick aur serious support chahiye toh mujhe lagta hai yeh aapke liye sahi nahi hai, meri toh poori planning hi fail ho gayi.