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WFHI review

Support se itna confident nahi tha, shayad fir try na karun

2 out of 52 of 5Verified purchaseSupport and communication

Support se itna confident nahi tha, shayad fir try na karun

Main shuru mein thoda hopeful tha support team ke liye, par last tak confidence banana mushkil tha. Calling tools aur dialer ko lekar kaafi baar lagta tha ki mujhe baar-baar repeat karna padega apni baatein kyunki samajh nahi aa raha tha proper guidance mil rahi hai ya nahi. Invoice aur payment process ko lekar bhi thoda unclear communication mila, joh extra tension badhate the. Haan, ek baat jo achhi thi woh yeh ki telephonic support ka wait time itna zyada nahi tha, toh help lene mein zyada der nahi lagti thi. Lekin overall jitna confidence expected tha, woh nahi bana paya. Shayad agar onboarding aur training thoda zyada detailed hota aur clear hota, toh zyada help hoti. Isliye kahunga ki main shayad next time yahi service dobara na use karun until koi major improvement aajaye support aur communication mein.

Ankit NayakPuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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