Support se information milna mushkil tha, ek baat achi lagi
Jab main WFHI ke support se contact karne ki koshish kar rahi thi, to mujhe lag raha tha ki sab kuch bahut easily accessible hoga. Lekin pehle main unka website explore kar rahi thi, to mujhe proper guide sections milna mushkil hua. FAQs thodi basic thi aur mere specific sawal ka jawab nahi mila. Phir mujhe telephonic support par call karna pada, jahan wait time kuch lamba tha, aur kabhi kabhi call disconnect bhi ho gaya. Support team sabhi baar thoda formal thi aur kabhi-kabhi queries samajhne mein thoda time leti thi. Jo ek baat achi lagi, wo ye thi ki phone pe jo response mila tha, wo genuine aur patient tha, matlab kaafi detailed samjhaya gaya tha alag-alag topics ke baare mein. Lekin overall journey thodi frustrating bani, special kar jab mujhe exact information jaldi chahiye thi. Sign-up or invoicing process bhi thoda complex laga, par main samajh payi. Training mein clarity thi, par support boost se thoda lack raha.