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WFHI review

Support se help lene ke baad bhi problem solve nahi hua

2 out of 52 of 5Verified purchaseSupport and communication

Support se help lene ke baad bhi problem solve nahi hua

Mujhe WFHI ke telephonic support ko contact karna pada jab software mein unexpected glitch aaya tha. Support team ne baatein dhyaan se suni hain aur initial guidance bhi mili thi, lekin jab maine issue detail mein explain kiya, tab lag raha tha ki unke paas us technical problem ka immediate solution nahi tha. Unki taraf se sahi troubleshooting steps provide karne mein delay hua, jo mere workflow ko affect kar raha tha. Automatic updates ne bhi kuch setting change ki thi jise mujhe khud dekhna para aur support me un changes ko revert karne ka process samajh aana chahiye tha. Invoice aur payment system mein koi serious problem nahi thi, usme lahat theek tha. Lekin jab kuch urgent issues aaye, toh unka support mujhe help karne mein thoda slow aur insufficient laga. Overall, mujhe lagta hai ki software kaafi potential rakhta hai, par jab problems hoti hain toh support system utna confident aur responsive nahi hai jitna chahiye.

Ayush BediAndaman and Nicobar Islands, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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