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WFHI review

support se help ki koshish thi lekin setup ho na saka theek se

2 out of 52 of 5Verified purchaseSupport and communication

support se help ki koshish thi lekin setup ho na saka theek se

Mujhe lagta hai ki setup ke dauran jo support mila wo ek tarah se mix tha. Ek taraf, telephonic support theek tha, jab bhi call kiya unhone kabhi time liya aur clearly bataya. Lekin, ek bohot bada issue tha ki kuch problems ek baar fix karwane pe complete nahi ho rahe the. Setup me jo initial steps the, unko samajhna thoda mushkil raha par unhone guide kiya tha achhe se. Phir bhi, jo continuous support ki baat thi, wo utna effective nahi laga. Kuch features ko customize karna tha, par baar baar batana pada ki wo kaise karna hai, aur automatic updates bhi kabhi kabhi confusion badhate the. Jo mujhe acha laga, wo ye ki invoicing aur payment process smooth tha, isme koi dikkat nahi thi. Lekin overall, itna samajh nahi paaya ki ye platform meri daily workflow me kaise fit hoga kyunki continuous help itni accessible nahi thi. Main kahunga ki ek baar initial setup ke alawa aage chal ke mujhe lagta hai ki main zyada rely nahi kar sakta yahan ke support pe kyunki wo consistent nahi tha.

Pradeep Aswathy MohanSikkim, IndiaExperience: Published:
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