2 out of 52 of 5Verified purchaseSupport and communication
Support se help dhoondhna thoda mushkil tha, lekin ek cheez achhi mili
Support access karna itna simple nahi tha, main generally website pe pehli baar correct information ko locate karne mein thoda time spend kiya. FAQs aur guide sections thode scattered lage, jiski wajah se mujhe direct contact karna pada call ke zariye jo time-consuming tha. Response milne mein late hone ke chances bhi rahe. Lekin ek achi baat ye thi ki jab finally baat contact centre se hui, toh unhone mere specific problem ko thik se samjha aur uska solution diya quickly, jo helpful tha. Lekin overall process thoda tedious lag raha tha kyunki mujhe zyada self-navigation karni padhi pehle se clear instructions aur support ke liye. Next time, agar thoda better portal design ho jaye toh accha rahega.