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WFHI review

Support se frustration zyada badh gayi

1 out of 51 of 5Verified purchaseSupport and communication

Support se frustration zyada badh gayi

Main pehli baar software set up kar rahi thi aur mujhe laga support se madad mil jayegi jab dikkat aayegi. Par unka response time bahut slow tha, aur jab baat karni thi, toh baar baar wait karna padta tha. Phone pe samajhane wali baat theek se clear nahi hoti thi, aur har baar mujhe same cheeze repeat karni padti thi. Jab automatic update ne kuch features disable kar diye, tab bhi koi proper explanation nahi mila. Lagta tha ki support team meri baat samajh nahi rahi thi. Agli baar bhi agar mujhe help chahiye hogi, toh main shayad nahi jaungi, kyunki ye pura process thoda confusing aur frustrating tha. Jo support mila uskaafi had tak disappointing tha, aur mujhe lagta hai ki communication system improve hona chahiye.

Vaishali WadekarPunjab, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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