2 out of 52 of 5Unverified experienceSupport and communication
Support se frustration hua, zyada kuch seekhakar karna pada khud
Main support se zyada expect kar raha tha lekin mujhe laga ki zyada tar cheezein mujhe khud samajh kar karni padin. Jab maine software ke use mein kisi dikkat se contact kiya, toh helpful instructions provide karne ke bajaye, mujhe portals aur FAQs dhundhna pada. Telephonic support mein patience tha par solution dena itna effective nahi tha. Onboarding ke steps bhi kuch confusing the aur follow-up help kam milti thi. Automatic updates ke baad bhi similar errors aaye. Overall mujhe apne aap zyada kaam karna pada, matlab ki process thoda zyada self-driven bani. Ye system support mein thoda improvement chahiye, tabhi users ko zyada madad milegi bina stress ke.