support se fast help mili par kabhi delay bhi tha
Main pehle bhi kuch alag software use kar raha tha jahan se mujhe thoda experience tha support ke mamle mein. Yahan support kaafi different laga, jahan ek taraf to call par timing achhi thi aur major issue ko quickly solve kiya gaya. Kal ek chhota sa issue aaya tha calling tool me, us waqt phone karne par response time thoda lamba tha jo mujhe thoda ajeeb laga. Main soch raha tha ki wo jaldi help karenge par kuch der lga. Overall communication theek thi, though kabhi kabhi automatic updates ke baad mujhe problem shuru ho gayi, to support se baat karni padi, jo thoda confusing tha. Database feature thoda acha tha, easy to access and maintain, jo mere workflows me fit baithta hai. Mujhe lagta hai ki agar support thoda consistent hota har waqt to aur better hota. But jo positive tha wo ye ki main unusually lamba wait nahi karna pada aur general guidance agar slow bhi thi to end me mil gayi. So, overall mix tha thoda hi support me compared to pehle ki services.