Skip to main content

WFHI review

support se contact karna sabse irritating tha

1 out of 51 of 5Verified purchaseSupport and communication

support se contact karna sabse irritating tha

Mere liye sabse frustrating cheez thi jab kuch bhi galat hua tab support system ne usse handle karne mein pura fail raha. Maine kai baar unko call kiya, unko situation explain ki, par response ya toh der se aata tha ya bilkul nahi aata tha jiski wajah se mere kaam mein rukawat aayi. Automatic updates ke baad bhi kai problems the jo wo solve nahi kar pate. Dialer bhi achhi tarah se kaam nahi kar raha tha, aur jab maine support ko bataya toh unke answers kaafi generic lagte they, jaise koi proper solution nahi dena chahte hon. Training aur onboarding bhi bhaut basic lage mujhe jab baad mein pata chala ki problems zyada hai toh. Invoicing system mein bhi confusion create hui aur mujhe baar baar baar baar apne hi points ko explain karna pada. Overall kaafi afsos hai, kyunki yeh sab kuch mere expectations se bahut door tha.

Kartik ReddyTelangana, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy