Support se confidence bilkul nahi mila
Main kaafi frustration me tha jab support se phone pe baat ki thi. Jab main unko apni problem samjhata tha, lagta tha ki unko meri baat samajh nahi aa rahi thi. Har baar mujhe multiple baar bolna padta tha ki mera issue exactly kya hai. Vo response jo mila tha wo bhi mujhe lage ki bas time guzarna tha, bina kisi proper solution ke. Kabhi kabhi lagta tha ki software ke automatic updates bhi nahi chal rahe the theek se, aur jab support team ko bataya toh woh matters ko seriously nahi le rahe the. Database feature ke errors ko solve karne ke liye jo guide chahiye tha, woh properly provide nahi ki gayi thi. Dialer bhi kabhi smoothly kaam karta tha, kabhi nahi. Overall, mujhe lagta hai ki main support team ke saath confidently discuss nahi kar paya apna issue aur wo meri kisi problem ka solution nahi de paaye. Yeh sab experience ke baad lagta hai ki aage bhi jab koi problem aayegi toh main phir se itni help expect nahi karunga.