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WFHI review

Support se clarity chahiye thi, par setup ka process accha tha

4 out of 54 of 5Verified purchaseSupport and communication

Support se clarity chahiye thi, par setup ka process accha tha

Mujhe laga support team se jab main mili, toh setup se related queries pe zyada jaldi aur precise jawab milenge. Par actual mein, kabhi kabhi unka response thoda late aa raha tha, jis wajah se mujhe lag raha tha ki kuch ongoing issues ke liye alag attention deni chahiye. On the other hand, sign-up aur invoicing ka jo one-off setup tha, woh kaafi smooth aur well-designed tha. Dialer aur database features ke liye initial configuration ek baar karne ke baad, main zyada interruptions ke bina kaam kar payi. Lekin mujhe lagta hai ki agar support team thoda proactive hoti, toh ongoing maintenance mein faida hota. Automatic updates toh regularly aate hain, par unke baad bhi kuch confusion hota in changes ko samajhne mein jab tak support se nahi clarify karte. Is wajah se 4 stars dena better laga.

Meenakshi Rajani PaiUttar Pradesh, IndiaExperience: Published:
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